Online dispute resolution platform
The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to initially settle disputes in connection with their online order out of court. The dispute resolution platform can be found here:https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=DE
Our email for consumer complaints is: [email protected]
Our email for consumer complaints is: [email protected]